People have asked me why they should work with an outside consultant instead of simply working with internal resources. There are three primary reasons why outside expertise is of great value.
First of all, an external consultant has a wide background of experience across a number of projects. There are concepts within these projects that can be applied to resolve issues that your company may be facing. For example, as a consultant I work with a large number of companies in the healthcare space. These companies share similar needs across HIPAA compliance, document mapping and platform implementation. Working with this warehouse of knowledge allows me to more effectively deliver solutions within current and future healthcare based companies. This is true across all of the spaces that I work in including energy, supply chain management, technology, and start-ups.
The second reason that it makes sense to work with an external resource is that internal resources often do not have the capacity to engage on new initiatives. Individuals who must continue to put out fires throughout the day and support their regular workload don’t have the time and skills to invest in building out new solutions.
The final reason is that the external consultant brings expertise to the specific area that you are looking to improve. Internal resources have skills that are tailored to the “as-is” business of the present. External consultants can bring knowledge and skills to help build out the “to-be” business of the future.